Privacy Policy

Best-Vodka Australia ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.best-vodka.com.au (the "Site").

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

• Fill out our contact form (name, email address, message content)
• Subscribe to our newsletter (email address)
• Participate in surveys or promotions
• Communicate with us via email or social media

Information Automatically Collected

When you visit our Site, we may automatically collect certain information about your device and your visit, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Referring website addresses
• Pages viewed and time spent on pages
• Links clicked within the Site
• Date and time of your visit

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Site
• Respond to your enquiries and provide customer support
• Send you updates, newsletters, and marketing communications (with your consent)
• Analyse usage patterns to improve our Site and content
• Detect, prevent, and address technical issues
• Comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. Cookies are small data files stored on your device that help us improve your experience on our Site.

Types of Cookies We Use

• Essential Cookies: Required for the Site to function properly
• Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics)
• Advertising Cookies: Used to deliver relevant advertisements and track campaign performance

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our Site.

4. Third-Party Services

Amazon Associates Programme

Best-Vodka Australia is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on Amazon product links on our Site, Amazon may collect information about your visit and any purchases you make. Please review Amazon's Privacy Policy for more information.

Google Analytics

We use Google Analytics to analyse website traffic and user behaviour. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist us in operating our Site (e.g., hosting providers, analytics services)
• Legal Requirements: When required by law or in response to valid legal requests
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, privacy, safety, or property

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are typically retained for up to 24 months unless you request earlier deletion.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications
• The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. The products featured on our Site (alcoholic beverages) are intended for adults of legal drinking age in Australia (18 years or older).

10. International Data Transfers

Your information may be transferred to and processed in countries other than Australia. These countries may have different data protection laws. By using our Site, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through our contact page.

For privacy-related complaints, Australian residents may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.